Warren Federal Credit Union is issuing this ALERT to it’s members.
Be advised that some of our members are receiving text messages saying that their card has been deactivated.
The text states that your PIN needs to be reset, it asks that you call a local number and enter your card number and the old then new PIN in order to get your card reactivated. Please be advised that this is a scam, Warren will never make contact with you by text for this type of issue.
The ALERT READS:
THE CREDIT UNION CENTER ALERT: YOUR CARD HAS BEEN DEACTIVATED. Please call 307-200-XXXX
Credit Card Scam
This one is pretty slick since they provide YOU with all the information, except the one piece they want. Note, the callers do not ask for your card number; they already have it. By understanding how the VISA & Master Card telephone credit card scam works, you’ll be better prepared to protect yourself.
The scam works like this: Caller: This is (name), and I’m calling from the Security and Fraud Department at VISA. My Badge number is 12460. Your card has been flagged for an unusual purchase pattern, and I’m calling to verify.
This would be on your VISA card which was issued by (name of bank). Did you purchase an Anti-Telemarketing Device for $497.99 from a marketing company based in?
When you say ‘No’, the caller continues with, Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from $297 to $497, just under the $500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct? You say yes. The caller continues – I will be starting a fraud investigation. If you have any questions, you should call the 1-800 number listed on the back of your card (1-800-VISA) and ask for security.
You will need to refer to this control number. The caller then gives you a 6 digit number. Do you need me to read it again?
Here’s the IMPORTANT part on how the scam works.
The caller then says, I need to verify you are in possession of your card. He’ll ask you to turn your card over and look for some numbers. There are 7 numbers; the first 4 are part of your card number, the next 3 are the security numbers that verify you are the possessor of the card. These are the numbers you sometimes use to make internet purchases to prove you have the card. The caller will ask you to read the 3 numbers to him. After you tell the caller the 3 numbers, he’ll say, That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions? After you say No, the caller then thanks you and states, Don’t hesitate to call back if you do, and ha
Source: Warren Federal Credit Union